Alarm Monitoring Representative

JOB DESCRIPTION:

• Respond to all incoming alarm signals in our automation software according to documented procedures.
• When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately.
• Answers the multi-line telephone system
• Ensures confidentiality of customer information at all times

QUALIFICATIONS REQUIRED: 

• High School Diploma required, some college Preferred
• 1-3 years work experience
• Type 35 + words a minute
• Must be able to prioritize and multi task
• Must be able to follow written and verbal instructions
• Ability to perform duties with a high degree of urgency and accuracy
• Good interpersonal communication and organizational skills
• A positive attitude of teamwork and continuous improvement
• Candidates must complete a pre-hire assessment for typing

Candidates must consent to a pre-employment background check and drug screen, and must be able to provide two professional job references.

Compensation / Pay Rate (Up to): $15.00 – $15.00 Per