Software Engineer III, Full Stack – Customer Success Tech

Company Overview

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

The base salary range for this role is $152,000 per year – $228,000 per year, depending on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. *Salary range is listed in USD; ranges will change based on country of residence.

In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!

For information about our benefits, please visit .

Overview

As a Staff Engineer, Full Stack at Fanatics Betting & Gaming (FBG), you will work within our CST (Customer Success Technology) domain. CST underpins our Customer Service, MarTech, and back office tools and supports critical functionality, e.g., CRM, Salesforce and trading client(s). This role involves direct collaboration with our internal engineering teams, and product & operations teams to define and deliver world-class systems for Ops teams to effectively serve the FBG customers.

Responsibilities

• You will work closely with our internal and external development teams to deliver a stable and reliable application inline with our product roadmap and schedule.
• You will evaluate new technologies and open sources to recommend improvements for applications, services and systems.
• Cultural and technical champion: Improves and champions our best practices and strives to make Fanatics a better place to work as an engineer
• Build highly scalable and fault tolerant systems in a highly regulated production environment.
• Helps with discovery, design and architecture solutions for complex projects.
• Understand business outcomes and drive technical solutions to help achieve our goals.
• Develop a fundamental understanding of our product, feature set and roadmap, and work closely with the product to make the right technology decisions to enable the team for streamlined growth and future development.
• Partnering with cross-functional peers (PM, Design, DevOps, Security, Front-end engineers)
• Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities

Qualifications

• We value aptitude over experience but here are some key skills that will make you successful on this team:
• 5+ years of hands-on development experience with full stack development
• 3+ years of OO development experience (Java strongly preferred)
• Ability to handle rapid context switching Stafrom frontend to backend development, often working in multiple IDEs, languages and platforms across multiple dependent code bases concurrently.
• Familiar with web-related technologies (e.g. HTTP, REST, TCP / IP).
• Familiar with version control tools (e.g. Git, SVN).
• Familiar with UML, OOP, and design patterns.
• Familiar with AWS services and/or GCP.
• Experience running experiments, A/B testing and optimizing for business outcomes.
• Ability to triage and debug system-wide production issues.
• Familiarity with: highly available distributed systems, event-driven architecture, complex 3rd party integrations.
• Passionate about working in a highly collaborative team environment

If you possess some of these skills but not all of them, we still encourage you to apply!

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address (this includes @betfanatics.com). For added security, where possible, apply through our company website at

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our