Parking Guest Attendant – Cashier

Description :

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. The Parking Spot is the leading near-airport Parking Company with over 38+ locations at 21 airports, and over 1,500 employees nationwide. As a privately held company that has experienced continued growth, we have added 11 facilities within the past 5 years.

Our Parking Guest Attendants (PGAs) play an essential role in our operation; providing the highest level of service to our guests during the check-in and check-out process. If you share our values for team, people, and service, we encourage you to apply with us!

Pay Rate: $10.50 /hour with regular bonus opportunities

Weekly Schedule:

• Full Time
• Schedule

• Saturday – Wednesday 6am- 2pm at Austin East location
• Thursday – Monday 2pm -10pm at Austin East location
• Tuesday-Friday 2pm -10pm (split between Austin East and Austin West locations)
• Thursday – Sunday 6am – 2pm (split between Austin East and Austin West locations)

What We Offer:

• Immediate job offer after successful interview and background check
• Great tips and regular bonus opportunities for those who are eligible
• Consistent schedules
• For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
• Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

Key Responsibilities of Parking Guest Attendants:

• Welcome and greet each guest in a friendly and professional manner
• Provide quick and pleasant assistance supporting guests at exit and entry lanes
• Answer telephones and assist customers using mobile devices while using our services
• Partner with all team members to provide the best guest experience
• Keep all PGA work areas neat and clean
• Assist and educate guests on TPS Spot Club Program and inquiries
• Fill water cooler
• Perform additional duties as reasonably requested by Management

Knowledge, Skills and Experience of Parking Guest Attendants:

• High school education or equivalent
• Previous customer service experience preferred
• Ability to verbally communicate clearly in the English language
• Ability to operate Apple technology products including iPhone, iPad tablets
• Comfortable using kiosk system and adapt to IT upgrades and changes
• Ability to work in inclement weather and stand for most of the shift

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At The Parking Spot, we don’t just accept difference – we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.