OPERATIONS / EDI COORDINATOR

Our client is looking to add a Operations / EDI Coordinator o their team. This Operations / EDI Coordinator is for a well-known consumer goods brand. Founded in 1986, there are over 700 store locations in over 60 different countries throughout the world.

SALARY/HOURLY RATE:

$26/hr

POSITION OVERVIEW:

This Operations / EDI Coordinator is responsible for the communication and resolution of chargebacks with the brand’s business partners across the US. The Operations / EDI Coordinator will be working with both internal and external parties to process order information, run reports, and communicate outstanding issues and/or potential business opportunities. This role is based out of the NYC office.

RESPONSIBILITIES OF THE OPERATIONS / EDI COORDINATOR:

• Responsible for chargebacks resolutions with major American retailers
• Research and vetting chargebacks from vendors, root cause analysis,
• Report facts for supply chain to review
• Perform lots of spreadsheet work on Excel, running reports, and checking for errors

QUALIFICATIONS FOR THE OPERATIONS / EDI COORDINATOR:

• 2 plus years of customer service experience at a wholesale company
• Some experience with retailers such as Macy’s, Best Buy, Walmart, Target, and Amazon
• Understanding of order fulfillment requirements and models
• Huge plus if you have ever worked with Amazon accounts
• EDI experience is a must

EDUCATION REQUIREMENTS:

• Bachelor’s degree is required