Retail Supervisor – Balcones

Join our Goodwill family and receive a $750 bonus! Inquire with one of our Recruiters for more details!

COMPENSATION

$14.00/hour

COMPANY:

Established in 1958, Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation-driven retail stores, comprehensive business and staffing solutions, and generous community support. Our vision is to empower every Central Texan to transform their lives through work and education. Join the team whose work empowers people to transform their lives!

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

Goodwill Central Texas is committed to fostering, cultivating and preserving a culture of diversity and inclusion in which all employees are valued for their skills, experience and unique perspective. This commitment is embodied in our company policies and in the way we do business. Working together as a diverse and inclusive organization is essential to our success.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

POSITION SUMMARY:

Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, recordkeeping, cash management, facility operation, communications, merchandising, and inventory control.

RESPONSIBILITIES:

• Assist the store manager with the overall operation of the retail store.
• Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
• Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
• Supervise and train retail sales associates.
• Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.

SUPERVISORY RESPONSIBILITY:

Responsible for supervising and training all or some of the following positions: Donation Attendant, Merchandise Processor, Sales Associate.

REQUIREMENTS:

• At least 1 year of supervisory experience.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift.)
• Ability to lift 35 pounds frequently.
• Work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and GCT associates.

BENEFITS:

• Health insurance
• Company paid life insurance
• 403b match

We look forward to hearing from you and having you as part of our Goodwill Team!

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.