{"id":25581,"date":"2023-02-13T12:50:27","date_gmt":"2023-02-13T17:50:27","guid":{"rendered":"https:\/\/jobbinghood.com\/jobs\/listing\/bi-lingual-customer-service-representative\/"},"modified":"2023-02-13T12:51:27","modified_gmt":"2023-02-13T17:51:27","slug":"bi-lingual-customer-service-representative","status":"publish","type":"rtcl_listing","link":"https:\/\/jobbinghood.com\/jobs\/listing\/bi-lingual-customer-service-representative\/","title":{"rendered":"Bi-Lingual Customer Service Representative"},"content":{"rendered":"<p>PrideStaff, a national staffing company, is seeking an enthusiastic\u00a0<b>Bi-Lingual Customer Service Representative (CSR)<\/b>\u00a0for our client.<\/p>\n<p>The Customer Service Representative will work independently in an office within a manufacturing facility and will handle inbound &amp; outbound customer calls. Automotive or Engineering background a plus.CSR must be fluent in English &amp; Spanish.<\/p>\n<p><b>Job Responsibilities<\/b><\/p>\n<p>As a Customer Service Representative, you will be responsible for handling calls from customers regarding products and services as well as provide general information regarding questions\/issues.<\/p>\n<p><b>Responsibilities for the Customer Service Representative may include:<\/b><\/p>\n<ul>\n<li>Answering inbound calls from customers in a professional manner<\/li>\n<li>Researching information using multiple resources and route call to the appropriate resource<\/li>\n<li>Providing customers with product and service information and resolving customer concerns and complaints<\/li>\n<li>Entering customer information in the system and identify and escalate priority issues<\/li>\n<li>Completing call log and producing call reports<\/li>\n<li>Providing follow up customer calls when necessary<\/li>\n<\/ul>\n<p><b>Job Requirements<\/b><\/p>\n<ul>\n<li>Must be fluent in English &amp; Spanish (both written and verbal)<\/li>\n<li>Prior Customer Service experience<\/li>\n<li>Excellent communication skills (both written and verbal)<\/li>\n<li>Strong data entry \/ typing skills and computer skills<\/li>\n<li>Automotive or Engineering background a plus<\/li>\n<\/ul>\n<p>Compensation \/ Pay Rate (Up to): $17.00 &#8211; $20.00 Per Hour<\/p>\n<div id=\"jobbi-207202392\" class=\"jobbi-ad-placement-jobsite-bottom jobbi-entity-placement\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5862940809620110\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-format=\"fluid\"\r\n     data-ad-layout-key=\"-6t+ed+2i-1n-4w\"\r\n     data-ad-client=\"ca-pub-5862940809620110\"\r\n     data-ad-slot=\"7946604715\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div>","protected":false},"author":467,"template":"","class_list":["post-25581","rtcl_listing","type-rtcl_listing","status-publish","hentry","rtcl_category-customer-service","listing-item","rtcl-listing-item"],"_links":{"self":[{"href":"https:\/\/jobbinghood.com\/jobs\/wp-json\/wp\/v2\/rtcl_listing\/25581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobbinghood.com\/jobs\/wp-json\/wp\/v2\/rtcl_listing"}],"about":[{"href":"https:\/\/jobbinghood.com\/jobs\/wp-json\/wp\/v2\/types\/rtcl_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobbinghood.com\/jobs\/wp-json\/wp\/v2\/users\/467"}],"wp:attachment":[{"href":"https:\/\/jobbinghood.com\/jobs\/wp-json\/wp\/v2\/media?parent=25581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}