Urgent – Bilingual Customer Service Representative

  • January 14, 2022 9:19 am
  • Miami, FL, USA
New
85c8c40a10186045729a97290058335f_mobile

Description:

Bilingual candidates must be able to read and write Spanish – 10 open positions

Please apply only if you are local to Miami, FL, 33157

**Pay Rate: $15.00

**Temp-to-perm opportunity – will be based on attendance and performance among other things

**Interviews via Zoom

**Working from home currently but must be local to Miami site

**Will pick up equipment on first day

MOBILE SERVICES

Must be able to work 11:00am to 10:00pm plus weekends (40 hours)

Shifts are:

10:00am to 7:00pm

10:30am to 7:30pm

11:00am to 8:00pm

1:00pm to 10:00pm

Job Purpose

– Provides front line, direct contact with customers when filing claims over the phone.

– Informs customers of the organization’s products and/or services.

Primary Job Account-abilities/Responsibilities

– Files claims by collecting pertinent information from customers.

– Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.

– Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.

– Processes and determines coverage by reviewing forms and other applicable records.

– Maintains professionalism and effectively interacts with all contacts, both internal and external.

– Maintains department quality standards and performs job duties as directed by supervisor

Basic Qualifications Required – Experience, Skills, and Knowledge

– High School diploma or GED equivalent

– Minimum of 6 months of customer service experience (Call Center Preferred)

Manpower USA

Urgent! – Bilingual Customer Service Representative

 

Industry

Call Center and Customer Service

Advert ID

USA_617792

Location

Miami

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD15.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

Branch Phone Number

Job Description

Description:

Bilingual candidates must be able to read and write Spanish – 10 open positions

Please apply only if you are local to Miami, FL, 33157

**Pay Rate: $15.00

**Temp-to-perm opportunity – will be based on attendance and performance among other things

**Interviews via Zoom

**Working from home currently but must be local to Miami site

**Will pick up equipment on first day

MOBILE SERVICES

Must be able to work 11:00am to 10:00pm plus weekends (40 hours)

Shifts are:

10:00am to 7:00pm

10:30am to 7:30pm

11:00am to 8:00pm

1:00pm to 10:00pm

Job Purpose

– Provides front line, direct contact with customers when filing claims over the phone.

– Informs customers of the organization’s products and/or services.

Primary Job Account-abilities/Responsibilities

– Files claims by collecting pertinent information from customers.

– Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.

– Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.

– Processes and determines coverage by reviewing forms and other applicable records.

– Maintains professionalism and effectively interacts with all contacts, both internal and external.

– Maintains department quality standards and performs job duties as directed by supervisor

Basic Qualifications Required – Experience, Skills, and Knowledge

– High School diploma or GED equivalent

– Minimum of 6 months of customer service experience (Call Center Preferred)

  • Category : Customer Service
  • Salary : $1.00
  • Company Name : Manpower

Location

Miami, FL, USA

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